Pet Agreement Service Descriptions for Facility

Animal Care Center of NH and Professional Pet Sitting Etc

Service Descriptions for our Facility

Our company is a pre-pay company since 1990.

All services are pre-paid.  Please see our page on Payments.

Orientation  Special

This Special is made for

• Puppies/Kittens
• Newly Adopted Pets
• Pets that have never boarded
• Nervous or shy pets who may need extra time to feel comfortable
• Pets who will be staying with us for an extended stay
• For pets who have had less than positive boarding experiences in the past
• For pet parents who may feel uncomfortable about boarding
• For first time users of our Care Center
• This short stay of just 1-2 nights, will allow your pet time to get acquainted with all the sounds, friendly people and yummy smells.
• This special introduction helps pet parents as well.  Leaving your loved one for the first time in a new place can be very stressful.
• This special will let your pet know that you will be back and assures you, your pet is safe and sound with a joyful reunion
• Our Orientation Specials are only available Tuesday, Wednesdays and Thursdays (NO Holidays)
• Not available for Holiday weeks or School Vacation Weeks
• PETS THAT HAVE A HARD TIME
• This Introduction time is to help pets that may have a hard time away from you or their home.
• If this is not the right option for you or your pet, we would recommend our Pet Sitting Visits to your home.

Dog Boarding

Our Boarding suites are state of the art, sleek, open and airy with a lot of glass for our guests’ viewing pleasure, and beautiful white and grey marble walls.

See Fee Scedule for all Prices.

All prices are per day for each pet. Boarding prices include amazing Guest Accomodations, cleaning services, potty times for dogs, and feeding services. We give all pet guests the SAME amazing care, so charges are per pet. Drop off and pick up times do not affect daily price. Weekends and Holidays will have surcharges.

 

Each of our guests will enjoy the following

 Standard Suite

• These are our smaller suites but are still roomy and comfortable for our smaller guests. limited to dogs 50 pounds or less

Standard Connecting Suite

• These special Suites are the same Standard Suite but have an opening so that Guests in each suite can come and visit OR if you want to give your pet more room they can have TWO suites all to themselves

Deluxe Suite

• Our Deluxe Suites have more room than our Standard Suites for Guests to stretch out and move around.

Deluxe Connecting Suite

These special Suites are the same Deluxe Suite but have an opening so that Guests in each suite can come and visit OR if you want to give your Guest more room they can have TWO suites all to themselves

Presidential Suite

The Presidential Suites are twice the size of our Deluxe.

• These Suites come with a Toddler Size Bed
• Real Mattress for the comfort of our guest
• Real Bedding – Our Guests will be tucked in for bed with a real comforter and their own pillow

Penthouse Suite

• Our Penthouse Suites are the largest and are almost twice the size of our Presidential Suites
• Our Penthouse Suites are beautifully constructed rooms made especially for our guests to feel more at home
• Each Suite comes furnished with a stunning Wrought Iron Twin Bed
• Real Mattress for the comfort of our guest
• Real Bedding – Our Guests will be tucked in for bed with a lovely comforter and their own pillow
• Wall Clock will be there so our Guests can count the time for when you return.
• Matching side table with a framed picture of their family (picture provided by owner) to view whenever they wish.
• Speaking of viewing, our Guests will enjoy their own 32” smart TV showing Animal Planet for their viewing pleasure.
• Our Penthouse Suites are the only rooms that can be decorated by a theme. You can upgrade these rooms to choose from one of our decorating themes if they are not all chosen!
• Penthouse Suites are Available to our FELINE Guests as well

Each of our Guests will enjoy the following in ALL Levels

• Daily Maid Service
  • Each day we will conduct a thorough cleaning of our Guests’ accommodations
• Daily Wellness check
  • We will get to know each Guest by asking you many questions on the Pet profile and by spending time with them.  This will help us to determine if your pet is not feeling 100%
• Bedtime Turn down Service
  • We will check on each Guest before it is lights out.
• Potty Time
  • Each canine friend will have potty breaks scheduled throughout the day
• Bring Food
  • We encourage you to bring your pets’ food to keep them on their own diet. You must measure out each feeding, place in a Ziploc.  One Ziploc will be equal to one feeding.
  • We can substitute one feeding a day at Dinner with our very own cooked meals if you choose as an added service.

Each of our Guests can enjoy the following   See full list of Add Ons by scrolling down.

• Daycare
  • Add on Enrichment Play daycare (if in session) while your dog boards and let them enjoy some playtime and learning
  • All dogs must go through an assessment on their first day boarding.  If your pet is compatible with all other guests in the group, they will be allowed to stay in group.
  • If for any reason your pet is uncomfortable or does not seem to be enjoying being in group, we will give individual play time in place of group time.  We want to ensure each guest is comfortable.
• Luxury Doggy Dining
  • Treat your pet to luxury dining with meal toppers
  • We can even add vegetables if your pet enjoys those as well.
  • Meals will be appropriate for size and breed.
  • A wonderful treat to add on top of your pet’s meals brought from home.
• Bottled Water
  • Many of our Guests prefer a higher quality of water
  • This water is provided per 16 oz bottle.
  • This is available for our canine and feline Guests
• Private Play Session
  • Would you like to give your pet more one-on-one time? This private play session will deliver just that with the undivided attention of one of our staff members. These private sessions can be purchased in 15 minute intervals and can be customized to your pet and what they enjoy. Let us know if your pet loves to be brushed, snuggled and petted, play with a ball or another favorite toy!
• Storytime
  • A one-on-one experience for our Guests to get lovins and snuggles while getting a story of your choice read to them. We have a list of books available for you to choose from!
• New toy or kong
  • Would you like to treat your canine companion to something special? A new toy sounds perfect for that. We would be happy to give your pup a new toy to play with to keep them engaged. This would be a great addition to a private play session as well.  If you choose a new toy, you can choose from our list provided or if those are not your choice, we can offer other toys at a discount.
• Spa Services
  • A pampering session at our spa…oh sorry we mean our grooming salon, which might as well be a spa.  This maybe in order for your pup. We’ll make sure your pup is shampooed, brushed, dry and smelling good for their return home with you. You can also ask for a nail trim for even more pampering
  • Salon services are VERY limited and may not be available during your reservation
  • Must be ordered at time of reservation, at least 14 days pror to reservation start date

Cat Boarding

Our Boarding suites are state of the art, sleek, open and airy with a lot of glass for our guests’ viewing pleasure, and beautiful white and grey marble walls.

See Fee Scedule for all Prices.

All prices are per day for each pet. Boarding prices include amazing Guest Accomodations, cleaning services with time in play room, and feeding services. We give all pet guests the SAME amazing care, so charges are per pet. Drop off and pick up times do not affect daily price. Weekends and Holidays will have surcharges.

Townhouses

• Our Cat Townhouses are state of the art, sleek, open and airy with lot of glass for viewing and beautiful white and grey marble sides.
• Luxurious Four levels of fun! Your cat can enjoy each level at their convenience.
• Each of our feline guests will have their own small 4 poster bed with mattress and bedding appropriately cat sized.
• All Cat Townhouses will have a view with floor to ceiling windows to watch a variety of birds at birdfeeders.
• Our Townhouses are in our Cat Only Area
• Our Feline Guests will have a complete separate Heat and AC unit for their health and comfort
• Only 1 feline guest per Townhouse, if you wish for your family of felines to be house together, you will need to choose a Penthouse Suite.

Penthouse Suites

are available to our Cat Clientele as well!

Penthouse Suite

• Our Penthouse Suites are the largest and are almost twice the size of our Presidential Suites
• Our Penthouse Suites are beautifully constructed rooms made especially for our guests to feel more at home
• Each Suite come furnished with a stunning Wrought Iron Twin Bed
• Real Mattress for the comfort of our guest
• Real Bedding – Our Guests will be tucked in for bed with a lovely comforter and their own pillow
• Wall Clock – Guests can count down the time until your return.
• Matching side table with a framed picture of their family (picture provided by owner) to view whenever they wish.
• Speaking of viewing, our Guests will enjoy their own 32” smart TV showing Animal Planet for their enjoyment.
• Our Penthouse Suites are the only rooms that can be decorated by a theme. You can upgrade these rooms to choose from one of our decorating themes if they are not all chosen!

Each of our Guests will enjoy the following in ALL Levels

• Daily Maid Service
  • Each day we will conduct a thorough cleaning of your Guests’ accommodations
• Daily Wellness check
  • We will get to know each Guest by asking you many questions on the pet profile and by spending time with them.  This will help us to determine if your pet is not feeling 100%
• Bedtime Turn Down Service
  • For all of our Guests we will have a Bedtime turn down service, checking on each Guest before it is lights out.
• Personal Litterbox
  • Each feline friend will have a personal litterbox checked and scooped throughout the day
• Bring Food
  • We encourage that you bring your pets’ food to keep them on their own diet.
  • You must measure out each feeding, place in a Ziploc. One Ziploc will be equal to one feeding.
  • We can substitute one feeding a day at Dinner with our very own cooked meals if you choose as an added service.
• Play Time
  • Your kitty will enjoy play time in our Kitty Room with multiple play items during their stay

Each of our Guests can enjoy the following   See full list of Add Ons by scrolling down.

• Luxury Kitty Cuisine
  • Treat your pet to luxury dining with meal toppers
  • Meals will be appropriate for size and breed.
  • A wonderful treat to add on top of your pet’s meals brought from home.
• Bottled Water
  • Many of our Guests prefer a higher quality of water
  • This water is provided per 16 oz bottle.
  • This is available for our canine and feline Guests
• Private Play Session
  • Would you like to give your pet more one-on-one time? This private play session will deliver just that with the undivided attention of one of our staff members. These private sessions can be purchased in 15 minute intervals and can be customized to your pet and what they enjoy. Let us know if your pet loves to be brushed, snuggled and petted, play with a ball or another favorite toy!
• Storytime
  • A one-on-one experience for your pet to get lovins and snuggles while getting a story of your choice read to them. We have a list of books available for you to choose from!
• New toy
  • Would you like to treat your feline companion to something special? A new toy sounds perfect for that. We would be happy to give your kitty a new toy to play with to keep them engaged. This would be a great addition to a private play session as well.  If you choose a new toy, you can choose from our list provided or if those are not your choice, we can offer other toys at a discount.
• Spa Services
  • A pampering session at our spa…oh sorry we mean our groomer, might as well be a spa, might be in order for your kitty. We’ll make sure your kitty, brushed out, and smelling good for their return home with you. You can also ask for a nail trim for even more pampering
  • Salon services are VERY limited and may not be available during your reservation
  • Must be ordered at time of reservation, at least 14 days pror to reservation start date

Small & Exotic Pet Boarding

• We offer boarding for small and exotic pets to be brought in their own cages.

Isolation Boarding

• We will do everything we possibly can for every pet to stay as happy and healthy as possible. But if we do see that a pet is possibly under the weather that may possibly be transmitted to another, we will put your pet in a special room that is away from others.  This will also ensure that your pet is protected as well if your pets defenses are lowered. We will monitor your pet to ensure they are healthy.  We will contact you and let you know what is going on.

Enrichment Play Daycare

Enrichment play is a better form of Daycare for your pets.

Our days will be full of structured activities that will help your pup develop physically, socially, emotionally and cognitively.

Dogs are naturally eager for knowledge and capable of learning so much more then we can give them.

Having days with structure and engaging your dogs capabilities will create a dog that is stimulated and happy.

These activities interspersed with play times and rest times will give all dogs a well balanced day as well as creating a well balanced dog.

We like to call this Mindful Play.

Similar to Kindergarten for young children.  They are developing skills and learning rather than just being somewhere.

• Climate controlled indoor activity area
• 6 inside play areas
• Over 3000sf of outside activity area
• Safely protected with a 8 foot fence
• Engineer Designed drainage system with over 4 feet of multi layers of substratum under turf so everything drains quickly and safely away from all pets but is still comfortable to run and play on.
• Specially installed K9 turf is clean and safe.
  • It is designed with 100 times faster drainage.  This is important for urine to immediately pass through so no other pet can walk through it.
  • Each blade has antimicrobial technology built in for the health and safety of your pet.
  • The professional installation prevents dogs from digging and chewing on the product.
  • No swallowing bits and pieces of rubber which can cause digestive problems.
• Structured activities throughout the day
• Activities change from day to day to keep pups interested
• Special activities throughout the year
• Romp and play sessions with their buddies
• Each group is individualized according to your dog’s age, size, play type, & mental stimulation
• Relaxation rooms to keep pets from getting grumpy and over stimulated
• Relaxation rooms will have calming scents, music and kongs for guests pleasure

Combo Packages     – Coming Soon

• Day/Walk M-F 6 months
• Day/Walk M-F 1 Year
• Daycare/Train
• Board/Train

 

Grooming

• Spa 1
• Spa 2
• Nail Clips

More Coming Soon

 

Training – Coming Soon

• Pre Adoption Classes
• Puppy classes
• Basic
• Advanced

 

Sponsorship

Our Penthouse sponsorship are a wonderful way to honoring a person or pet, living or passed for our clients or for businesses to stretch your advertising dollar by giving additional opportunities to have your business message be seen by thousands.

Clients Sponsorship

• You can have a special picture of a loved one (person or pet) or a special message that will be framed and hung on the wall.
• Choose a decorating theme for that room.
• Maybe you want to honor a special person who loves animals.
• Maybe you want to decorate a room for a marriage proposal!!
• Maybe you want to honor your pet with a jungle theme or special color.
• Maybe you want to honor your child and choose a princess or action hero theme.
• We will also put your choice on social media, newsletter, Lobby TV and Digital Sign if your choose.
• What a great way to honor a loved one.

Business Sponsorship

• You can choose a decorating theme, maybe your business colors. Have your logo on the Penthouse door, maybe a picture of the Business owners pet hung on the wall.
• We have our TV lobby running during business hours with your business running multiple times per day being seen by anyone in our lobby.
• We have our Main Digital Sign with your business running multiple times per day being seen by over 18,000 people every day!
• We will also put your business on our social media and in our newsletter
• What an easy way to advertise

Add On Services for Boarding & Daycare

Pet Health Insurance

• Pet Health Insurance is an add on to any boarding or daycare service to ensure that if your pet becomes ill while in our care, we will pay for any veterinary care up to $500. This does not include any pre-existing health issues prior to the date of service. This also will not include any vaccines, routine health care, routine bloodwork, or heartworm/parasite treatment.

Medications/Supplements/Herbs

• Medical issues for any pet, may be referred to our Professional Pet Sitting Etc Business.
• Boarding for any pet is stressful.  Stress will exacerbate most health problems, therefore we do not board medicall issues.
• All dogs must be able to go up and down a flight of stairs easily without any help.
• We will board some pets who do take medication, however, all pets must be excellent with medication.  Any medication that is taken by mouth must be given in food.
• Giving any Medications/Supplements/Herbs is an added service that must be on your reservation for each time it is given
• All must be in the dose that is given – if the dose is ¼ tablet, then all tablets should be cut in ¼
• All should be in original containers
• Make sure that you list on your pets profile
• Make sure we know why each of these will be given

 

Overnight Person for Boarding at the Animal Care Center of NH

• Over the years, we have listened to clients and try to give choices, whenever we can.
• Unfortunately, with everyone affecting with the employee shortage, we are no longer able to provide overnight service routinely.
• Many clients have told us that boarding facilities in our area,  do NOT have anyone in the building overnight while pets are boarding. They may live or stay close by but not in the building. We also have people who live close by.
• We have found, some clients absolutely want someone in the Animal Center building Overnight when their pets are staying and others are okay if no one is here overnight, since pets just sleep.
• This is the same with in your home pet care with our other business, Professional Pet Sitting Etc..  Most people are fine with their pets at home at night without an overnight person.
• The majority of people we asked were fine without an overnight person no matter what service they are using.
• In light of this finding, we decided to offer a choice at the Animal Center.
• For the people who really want an overnight person, they can add the overnight service as an ADD ON service.
  For the past few decades, this is also an added service for our Professional Pet Sitting Etc. Clients.
• Overnight Service will be VERY limited.  This means there will be days that no overnight person can be scheduled.
  This will mean that if you absolutely want an overnight person and we can not schedule it for part or all of your reservation, you will have to be okay with no overnight person.
• There will be overnight service on all holidays

 

Lure Course

• Lure coursing is here. This is a fun way to bring out the chasing ability in all pets, dogs and cats!! This fun activity will have videos in our exclusive Client Group for you to see how much fun this is to watch and well as get your pet some amazing exercise!

1 on 1 Snuggletime

• Does your pet love to snuggle? We are happy to do this amazing one on one for your pet.  We can snuggle with them on their bed or floor or chair if they are small enough.
• This is available to our canine and feline guests

Storytime

• Storytime!!! Pets love to be talked to. When we read, we have a calming voice that pets love.  We will have a few books that you can choose from.
• This is available to our canine and feline guests

Treat of the Month

• We will have different treats for different months
• Add on when available to our canine and feline guests

Homemade Ice Cream

• On special occasions we will be making Ice Cream for our guests!
• Add on when available to our canine and feline guests

Homemade Jerky

• On special occasions we will be making Jerky for our guests!
• Add on when available to our canine and feline guests

Meals from our Bistro

• We will be offering home cooked meats for our guests
• Choose from human grade beef, chicken or fish (when in stock)
• We can also add cooked vegetables to the meal
• This is available to our canine and feline guests

Bottled Water

• Many of our guests prefer a higher quality water
• This is available to our canine and feline guest

Fill for Kong

• Ask for the taste of the day
• This is available to our canine and feline guest

New toy or kong

• Choose a new toy or kong for our guest to enjoy while you are away
• This is available to our canine and feline guests

Vacation Baskets

Deluxe Vacation Basket

• Choose baskets filled with lots of fun things for your pet. These baskets will surely make any pet happy.
• For our canine and feline guests

Events and Rentals – Coming Soon

Rent Play Area

Rent Equipment

Birthday Party

Camp Event

Pet Loss

New Pet Shower

Wedding