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Switching Days

Nov 28, 2025 | Uncategorized

Switching Days

 

Can I switch days?

Yes, But we have a few rules about switching

  • Your monthly schedule is set but if there is a day you can’t come, you can switch to another day you are not scheduled, if you choose, so you and your pup do not lose out
  • However, for New dogs in daycare, they should stay on their regular scheduled days for at least 3-4 months.
    • This is so they get into a nice routine
    • they will bond with their group
  • Keep in mind that many dogs come Monday – Friday, But we do have others come Mon-Wed-Fri and Tues-Thurs.  So your dog may need to be introduced to new dog, if they are coming on a day they do not usually come.  Introductions take time, so some days may not be available to switch at the beginning
  • If you need to switch a day, let us know as soon as possible,
    • Minimum 48 hour notice
  • Switching days and Make up days are solely the owner’s responsibility,
    • Many clients choose to NOT switch days or make up days and they understand there is not credit or refunds for cancellations, closings, or holidays.
    • Switching Days MUST be done a minimum 48 hours BEFORE the day you wish to switch.

NOTE – IMPORTANT TO REMEMBER about Switching Days or Make Up Days

  • Switching days or Make Up days are solely the owner’s responsibility as we are simply super busy giving your dog the best experience. Plus the majority do not wish to switch days or make up days and understand that there is no refund/credit.
  • ALL days you wish to Switch or Make up MUST be done quickly, following protocols for each.
  • Once days have passed, switching days or make up days are no longer available. 
  • A few days, weeks or more after the day(s) in question can not be asked for switching or make up days.

 

If I switch to a different day, will my dog get that day’s activity?

  • If you let us know before the month starts, at least 30 days prior to the first day, then we may be able to plan and make sure we have enough items for all the dogs scheduled.
  • If it is less than that, we do try to make sure that all dogs get to do the activities that are scheduled when they attend but keep in mind, there may be days that we are unable to do this, there is no guarantee

 

Can I switch days for any holidays or days that the Center is closed?

  • Absolutely
  • We encourage you to check out the closed days that are posted in the Lobby or in every newsletter
  • If any of those days fall on your regular day, let us know  a minimum 30 days prior
  • We encourage you to look ahead and switch any day you need to, as far in advance as possible

 

 

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