My husband and I have been customers here for the past nine years. The service is as close to perfect as it gets. Your petsitter feeds and plays with your animals and they leave notes about what happens. The notes always capture the animals’ individual personalities which demonstrates they are taking the time to really know your pets. The flexibility noted in a previous review was key for us when my mother was suffering from a terminal illness. It was nice not to have something extra to worry about during that time. I would also like to note that we appreciated the thoroughness of the application process. When I saw the application, we knew that this company was the one for us. Nothing is left to chance. Our animals are always happy and content when we get home. We’ve referred many people to this service and all have been happy with it. It’s a terrific service!